What does it really mean to make AI useful to the business? AI has become the headline act. Yet, for many companies, there remains the question – how do we make AI useful? Answering this question should be the lens companies use to evaluate AI work ...
No time to read? Snack on these: South African healthcare faces systemic fragmentation issues across drug availability, infection control, and service access. Modern technology solutions exist but implementation is challenged by limited budge ...
Why data strategy is the road to becoming AI-ready Data is the key to successful AI. As Gartner points out, there are specific considerations to ensure it meets the requirements of AI use cases. It also needs to be comprehensive, representative, and ade ...
There is an age-old consulting framework in technology that highlights the critical relationship between successful technology change and three foundational elements: People, Process, and Technology. The idea is simple but often ignored, success comes not ...
No time to read? Snack on these: Business resilience has evolved from physical redundancies to data mobility and distributed operations, with cloud infrastructure serving as a strategic survival tool. 89% of business leaders prioritize resili ...
The Art of a Beautiful Question. In today's data-driven world, the role of Artificial Intelligence (AI) in business decision-making is undeniable. As a CFO, leveraging AI tools can significantly enhance our ability to analyze vast amounts of data, forec ...
The Challenge of Data Silos in Healthcare Healthcare providers face a major roadblock when it comes to delivering seamless, patient-centred care — data silos. When patient information is scattered across departments and institutions, it creates ineffici ...
Starting 30 August 2025, Microsoft is introducing a critical update to how licences are managed in Dynamics 365 Finance & Operations (F&O). This change will require all users to have assigned licences in the Microsoft 365 Admin Centre in order to ...
No time to read? Snack on these: Claims processing delays and inconsistent customer service are costing insurers valuable time and customer loyalty. Dynamics 365 Customer Service combines AI-powered automation with omnichannel capabilities t ...
The word “tough” dominated discussions at our recent leadership strategy conference. It echoed in every survey response, every analysis of market conditions, and every reflection on the technology industry in Africa. As I listened, I posed a fundamental q ...