You’re migrating to Microsoft from Salesforce and you have questions. This is where they are answered. In Part 1, we looked at the planning parts of the process and some of the key questions companies need to address before they make the move, and in this ...
Salesforce to Microsoft Dynamics Customer Engagement: The ultimate migration FAQ (Part 01)
Choosing a customer relationship management (CRM) platform that’s fit for purpose and seamless, along with all the other business terminology used to define longevity and success, can be challenging. What is the strategic advantage? What architecture does ...
Advanced decision-making: Intelligent data at the edge
A study on the real-world effectiveness of data-driven decision-making discovered that it could increase decision outcomes by as much as 46.15%. A McKinsey report found it could increase an organisation’s EBITDA by as much as 25%. Gartner recently outlin ...
The value of ethical AI
There is one topic that has dominated conversations for the past two years – how can the organisation fully realise the potential of artificial intelligence (AI). The technology moved rapidly into mainstream in 2023 and remains one of the most pivotal inv ...
The future of work
HR practitioners around the globe are wrestling with the ethical consequences of AI and the future of work as we currently know it. As more and more employees are voicing their concerns about job security, organisations are no longer rolling out the stand ...
Introducing… Microsoft Power Platform
Microsoft Power Platform currently has around 48 million active users every month. Incorporating a variety of low-code tools designed to help companies (and their employees) build smart solutions and explore new ways of working, Power Platform has an imp ...
Introducing… Azure with AI
Microsoft’s artificial intelligence (AI) investment is everywhere – companies have been using the Copilot tool to craft exceptional emails, build customer journeys, collaborate more effectively and dig deep within their CRM platforms ,"469777803" ...
Cybersecurity outlook: Planning for protection
Protecting against cyber-threats has never been more important. In September, according to Hacker News, the US government dismantled the Raptor Train botnet that managed to capture more than 200,000 devices; there was a rise in phishing lures using potent ...
Empower decision-making with Power BI and Azure
How Mint can help you harness the power of Microsoft's data and analytics solutions Analytics are, as Microsoft describes, ‘the cornerstone for businesses in today’s rapidly evolving digital economy’. Digital is the other key word here. It is a digital-f ...
The Skeleton Key That Unlocks Your Data
There are plenty of articles talking about how companies can analyse their data at scale. What tools they should use to leap into their lakes of data and what solutions are on offer to ensure the data is secure, clean and relevant. Few answer one very imp ...