“The ability to achieve this will become a critical differentiator for every business in today’s competitive, hyperconnected global marketplace.
CRM Strategy Do’s And Don’ts
A targeted Customer Relationship Management strategy is the strongest and most efficient approach to maintaining and creating relationships with customers. Strategy issues in CRM, however, often hinder ROI objectives and growth with the biggest pitfalls boiled down to seven main contributors.
The CRM Roadshow Leaves A Lasting Footprint In SA
“Assumptions can kill a business,” and with the regulation list growing FPS’s need to avoid the risk of over-compliance and misinterpretation of regulations and should adopt client-centered design thinking.
Is Your CRM Software Strategy Ready For AI?
Data-driven customer experiences have significantly impacted industries and provided unique competitive advantages to organisations by delivering more personal experiences to customers.
Your CRM System – Nemesis Or Ally?
To ensure sales success you need to make a CRM work for you; make the most of the advantages that the system offers and if you find something to be bothersome about it, take steps to improve the system, either directly or with the people managing it.
AI And ML In Small Businesses
Written by: Craig Heckrath, AI Delivery Lead AI And Machine Learning Are Slowly Making Their Way Into Small Businesses Large organizations are at the forefront of artificial intelligence and machine learning innovations in large part because they have the ...