It is important that despite these technological advancements, we remember to maintain and appreciate the human element by adopting a human-centered and inclusive approach as far as technological governance is concerned.
Success with Customer Data Platforms
Looking ahead at this rapidly evolving technology these platforms will become real-time or closer to real-time to fully meet the demands of digital marketers.
Maximize Bank Profit by Using AI to Segment Customers on Lifetime Value
It is now time to unleash the power of AI on customer data analytics to segment customers individually, objectively, and quantitatively on CLV to maximize profit.
Using Smart AI Active Learning for Production Ready Systems
Active learning enables production systems to keep getting better and more useful over time, without excessive effort by data scientists.
Top 5 Ingredients for Great Customer Technology in 2021 and Beyond
At Mint Group, we specialize in helping our clients to realize the benefits of this technology. As a business, you should explore a suite of complementary customer service technologies that make it easy for you to digitally transform your customer service efforts.
Take Control of Your Teams Governance with Collaborative Software
Since information and data are both an asset and a liability to an organization – it is vital that this is appropriately managed as part of a teams’ governance strategy.
Why Manual Tasks Are Hazardous to You, Your Business and Employees
Manual tasks can hinder your efforts to grow and scale rapidly and managing resources and demand will become a challenge.
Using Technology to Empower Frontline Workers
The critical importance of frontline workers, including those in the healthcare industry in their fight against COVID-19, has been one of the defining lessons of the current pandemic.
Getting Transformation Right
Digital transformation may be seen by some as yet another industry buzzword, but the fact is that by 2022, global spending on digital transformation is expected to reach nearly $2 trillion. The size of the anticipated market is such that it is not surprising to learn that most enterprises are either busy with, or are at least considering, some form of digitisation strategy.
Digitisation And Insurance Risk Mitigation
Ignoring all the policy and product details, insurance effectively comprises a process whereby clients outsource their perceived risks and ask organisations to carry the financial burden in the event that the risk occurs. This has been at the core of lon ...