Mint’s Fourie explains that employee experience goes beyond conventional employee engagement. Instead, it’s the worker’s perception of their journey through all the touchpoints of an organisation.
Top 5 Ingredients for Great Customer Technology in 2021 and Beyond
At Mint Group, we specialize in helping our clients to realize the benefits of this technology. As a business, you should explore a suite of complementary customer service technologies that make it easy for you to digitally transform your customer service efforts.
Take Control of Your Teams Governance with Collaborative Software
Since information and data are both an asset and a liability to an organization – it is vital that this is appropriately managed as part of a teams’ governance strategy.
5 Steps to Drive Customer Sales Using Their Digital Footprint
If you have watched “The Social Dilemma” you will know that this data can be used to manipulate your behavior on social platforms, however, in a world where customers are asking for personalized service and experiences, this is not all that bad.
Surviving Month End in Post Covid-19 Remote World Part 2
Financial period ends can cause tension and worry within organizations because there are several tasks to track, tasks with diverse dependencies, and often a lack of visibility into whether tasks have or have not been completed.
The Month End Madness Rush and Why ERP is Critical
No more micromanaging, the ERP will remind everyone of tasks due, either through email or when they log in
Women at the Forefront of the ICT sector: Jackie Ahier, Building South Africa Through Solid Foundations
Jackie loves working at Mint. “Mint’s people-centric culture resonates well with my values. Minties live by their values of people first, passion, integrity and quality. They say what they do and do what they say.
How to Secure Your Cloud Environment? Assume Nothing
The rapid pace at which security threats evolve demands constant configuration and customization of the platform. Because there are not always wizards to assist with this, an advanced level of IT competence is required.”
Employees don’t need workplace tools to be fun
For quite some time, organisations have tried to make work more fun and endearing by incorporating gamification into the work environment. Of course, there are various layers of the concept but at its core, gamification is playing a work-related game to achieve something and get a reward. This approach covers two bases – keep users engaged and get some work done.
Employee engagement in the latest Dynamics 365 release
Dynamics 365 for Talent is a game-changer for businesses that rely on attracting talented people and helping them realise their potential. The innovation starts in the hiring process, where LinkedIn integration drives improved candidate pipeline development and analytics data leads to smarter hiring decisions.
