Starting 30 August 2025, Microsoft is introducing a critical update to how licences are managed in Dynamics 365 Finance & Operations (F&O). This change will require all users to have assigned licences in the Microsoft 365 Admin Centre in order to ...
No time to read? Snack on these: Claims processing delays and inconsistent customer service are costing insurers valuable time and customer loyalty. Dynamics 365 Customer Service combines AI-powered automation with omnichannel capabilities t ...
Transforming compliance and risk management for financial operations No time to read? Snack on these: Financial services firms face increasingly complex compliance and risk management challenges across multiple jurisdictions Microsoft Dyn ...
No time to read? Snack on these: Education institutions face challenges across admin, disconnected systems and manual processes. Microsoft's Dynamics 365 tracks students from first enquiry to graduation, offering real-time insights into th ...
During the last year, Mint has drawn on Microsoft’s prestigious FastTrack programme to provide future-focused businesses with efficient, timely, and effective customer success services on Dynamics 365 projects. But what is FastTrack and what difference co ...
Microsoft Dynamics 365 licensing can be challenging to navigate. It can sprawl, it can add cost to a company if not managed optimally, and it can be an expensive investment if it isn’t customised to suit the business and its unique requirements. ...
According to Gartner’s 2021 Seller Motivation Assessment, 59% of B2B sellers say that CRM inhibits their ability to work. When describing the technology, Gartner likens it to the fable of the emperor’s new robes – everyone can see the flaws, but only the ...
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